1. Contact Information
Email:
centuryuniversal@hotmail.com
Mailing Address:
Room C, 6th Floor, Shun Shing Square, 50 Stanley Street, Central, Hong Kong
2. Customer Service Hours
Our customer service is available to assist you:
Hours: Monday–Friday, 9:00–18:00 (local time)
3. Frequently Asked Questions (FAQ)
Q: Can I modify my order after placing it?
A: Orders are generally final and cannot be modified. However, if you have a specific request, please send an email to centuryuniversal@hotmail.com, and we will review your case.
Q: Does my shipping address need to be the same as my billing address?
A: For online transactions, the mailing address for physical tickets must match the billing address. For e-tickets, only the billing address is required.
Q: Where can I get information about additional services, such as hotel accommodations, party events, tours, or transportation?
A: If you require any additional services, please email us at centuryuniversal@hotmail.com. Our customer service team will respond to your inquiry as soon as possible.
Q: How will I know if my ticket purchase is successful?
A: Upon successful payment, your invitation letter/ticket(s) will be sent to the email address you provided during checkout. Please ensure your email address is entered correctly.